Sales: sales@databasemart.com Support: support@databasemart.com Phone: 409-877-4238

Frequently Asked Questions (FAQ) - Database Mart LLC

What payment methods do you accept?

Currently we accept Visa, MasterCard, Paypal, Wire Transfer and Check. If using a non-instant form of payment, creation of your account will be delayed until payment clears.

How do I view my invoices?

Please login to our customer billing center at https://billing.databasemart.com/ and click on "My Finances" then click "Invoices" on the left to view all your invoices.

What's your technical support response time?

Usually the technical support ticket will be handled within one hour. The maximum is 24 hours.

Do you block any TCP/UDP ports in your network?

No. All ports are open.

Do you allow IRC in your network?

All IRC is strictly forbidden on our network. Any host found running either a IRC client or server will face suspension and possible cancellation of services.