How to Resolve the 'Please Wait' Issue in Windows 10/11 Remote Desktop

GPU Server Promotion, Up to 59% OFF, Order Now>



If you have encountered the "Please Wait" screen while trying to remotely connect to a Windows 10 or Windows 11 machine, you're not alone. This problem often leads to frustration, as despite you possibly trying multiple solutions such as restarting the PC, completing Windows updates, and using DISM or SFC tools to repair system files, the issue may persist and even occur frequently.

Why Does the "Please Wait" Issue Occur?

This issue typically occurs when the Remote Desktop (RDP) session is stuck or unable to authenticate properly. The system might be running processes in the background or has a configuration issue that causes it to get stuck at the "Please Wait" screen.

Step-by-Step Guide to Bypass the "Please Wait" Screen

Here is a method you can follow to bypass the "Please Wait" screen and successfully log into the system:

1. Restart the Server

If the server is stuck on the "Please Wait" screen, rest assured that your applications are likely still running on the server. The issue is that you cannot directly access the system via RDP to perform any actions. Restarting the server is the most effective solution here.

Make sure to restart the server when it's idle to avoid disrupting any important tasks.

2. Disable Network Level Authentication (NLA)

After the server has restarted, follow these steps:

Go to Control Panel > System and Security > System.

Select Allow Remote Access Settings on the right-hand side.

Under the Remote Desktop section, uncheck the box that says: Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)

3. Create a Custom RDP File on Your Local PC

3.1 On your local PC (the one you will use to access the server), follow these steps:

Open the Remote Desktop application and enter the server's remote connection address.

Click on Show Options to open advanced settings.

3.2 Under the General tab, click on Save As to save the remote desktop connection as an RDP file.

3.3 Open the saved RDP file using Notepad or any other text editor like Notepad++. At the end of the file, add the following line:

enablecredsspsupport:i:0

3.4 Save the modified RDP file and double-click it to initiate the connection. You will be prompted to enter your username and password. The next time you encounter the "Please Wait" issue, you can simply double-click the RDP file to bypass the "Please Wait" screen and log in directly.

By following these steps, you can bypass the "Please Wait" screen and access your Windows 10/11 machine remotely without any issues the next time you face this problem by running the RDP file.

This method should help restore normal RDP functionality, allowing for smoother and more reliable remote access to your system.