We are pleased to confirm that the power issue affecting the Kansas data center has been resolved and services are now gradually returning to normal.

Our engineering team has restored stability to the impacted systems, and we are currently monitoring the environment to ensure all services remain fully operational.

Some customers may still experience brief delays while systems fully synchronize; however, no further disruption is expected.

We will continue to closely monitor the situation and provide updates if necessary.

We sincerely appreciate your patience and understanding throughout this incident.

Our engineering and data center teams have continued their investigation and have identified that the disruption is related to a major power issue affecting the Kansas data center. Teams are actively working onsite to stabilize the environment and restore impacted services. While remediation efforts are ongoing, some services within the impacted network ranges may continue to experience interruptions, degraded performance, or temporary unavailability.

Affected IP Ranges:

163.123.180.0/24
163.123.181.0/24
163.123.182.0/25
163.123.182.128/25
163.123.183.0/25
163.123.183.128/26
163.123.183.192/26
209.209.40.0/25
209.209.41.0/25
209.209.43.0/24

Our teams remain fully engaged and are working with the highest priority to restore service stability as quickly as possible. We will continue providing updates as additional progress is made.

We sincerely appreciate your patience and understanding.

We are currently investigating an air conditioning system issue at our Kansas data center that has affected several racks. As a precautionary measure and to protect hardware stability, some services within the impacted network ranges may experience interruptions, degraded performance, or temporary unavailability.

Affected IP Ranges:

163.123.180.0/24
163.123.181.0/24
163.123.182.0/25
163.123.182.128/25
163.123.183.0/25
163.123.183.128/26
163.123.183.192/26
209.209.40.0/25
209.209.41.0/25
209.209.43.0/24

Our engineering team is actively working onsite to stabilize the cooling system and restore normal conditions as quickly as possible. We will continue to monitor the situation closely and provide further updates as progress is made.

We appreciate your patience and understanding.