Cyber Monday 60% Off VPS Hosting
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Client Testimonials for Database Mart

We would love to hear your comments and suggestions! Please feel free to contact us if you have any questions.

01/19/2022nzu***@***digi.com

The best customer service I have ever chatted with. fast with prompt response.

01/18/2022jjk***@***mail.com

Wonderful assistance, went the extra mile! They are the reason I stayed a customer.

01/16/2022sos***@***mail.com

Mr T. provided splendid, professional help, holding the line and eye contact like a champ he is. Now this happy customer can continue on his project knowing that his remote DB is alive and well. Thank you Mr T.

01/10/2022kon***@***look.com

Love it. You are great another one time.I am noe of your biggest fan.John P.Director of 3Inventors

01/07/2022dea***@***mail.com

great server , honestly couldnt of asked for better support was amazing. thanks

01/05/2022web***@***am2u.com

perfect, as usual. I am not always happy with the answers i get but they are explained in a way that I can understand so we are all good :) I would still love to have a manual backup system that I could backup my VPS server to my own local drive or another server whenever I feel the need, without having to use your companies disk space, and then to be able to restore it without having to waste your employees time. It would save your company money doing it that way.But being able to upload a clone of my own to you and have you guys restore it works for me too :)

01/05/2022web***@***am2u.com

Not happy with the result but the agent was great as usual. Backing up a VPS is essential for a blog or forum. I have seen many VPS hosts that offer even up to 7 times per day to backup the server. This is essential for Blog or Forums. To lose even 5 days of data can be devastating, but to lose 25 days is ridiculous. I happen to be very happy with your customer service, however not as happy with your policies. I would be happy to pay extra for daily backups. Think about it. Like no one uses a blog or a forum when hosting a server....

12/31/2021emd***@***mail.com

So far so good with what have seen and enjoyed from your services. Your agents are superb and quick to response.

12/29/2021ech***@***-app.net

Agradeciendo como siempre la atencion, muy puntuales y oportunos

12/22/2021ram***@***ail.com

Happy Holidays to the entire team at Database Mart...you guys are awesome.

12/10/2021iva***@***[email protected]

That's great that you were communicative about the problem, and the actions that were already in progress to solve the problem.

12/10/2021pat***@***@msn.com

Shane was very professional and helped me quickly resolve my problem. VERY much appreciated!

12/08/2021mob***@***mail.com

Sorry for some reason my messages stopped going through. Thank you for the help.

12/03/2021ret***@***mail.com

Even though the issue isn't solved, Henry D was great in support and escalating when needed.

12/02/2021ali***@***ahoo.com

It's a really good experience especially for Tracy how he guides. appreciated

12/01/2021pra***@***mail.com

Rena helped me today with quick responses in a couple mins to resolve the challenge I was facing.Earlier, as well entire support team is quick to respond and they ensure that customer is content with their responses.Thanks guys!

11/28/2021cos***@***mail.com

Happy with excellent service received from Alina, She resolved my query expeditiously .

11/26/2021jve***@***@aol.com

The agent was very knowledgeable and addressed my concern in a quick and effective manner.

11/24/2021ben***@***look.com

Extremely Satisfied even if I'm been annoying during the process but i'm happy and will continue to be a customer for a very long time.

11/13/2021rae***@***ahoo.com

All your tech group are great guys, all the way from AFRICA I a so fulfilled hosting with you Thanks

11/11/2021gve***@***go4it.mx

Great customer service. Work quickly to attend our requirements.

11/04/2021sam***@***mail.com

Thank you so much Penny, you're a star. You're very informative and customer focused. Please keep up your good work

10/29/2021cla***@***mail.com

great attendant. I just didn't close the deal because the difference in currency exchange is very high.

10/26/2021mar***@***mail.com

Gave me the answer fast and straight like I am expecting live chat to be nowadays.

10/13/2021lin***@***mail.com

COCO.P service is very good, she solved my problem very quickly and effectively, very professional, I think she must be a beautiful angel, thank you very much.

10/04/2021pau***@***mybi.com

Hello,Congratulations on the well-prepared and dedicated team in meeting our needs in the shortest possible time.I am very satisfied with the service.I have 2 dedicated servers and a VPS with you.I'm Brazilian and I don't speak fluent English, I use a translator to communicate better.Thank you very much!

09/28/2021pro***@***mail.com

All of the agents have been absolutely fabulous and helpful.Thank you so much.. it does mean a lot.Paul.

09/27/2021str***@***rike.com

Your support is very helpful, definitely will recommend it to my friends looking for servers.

09/26/2021str***@***rike.com

Great person, speedy, and got the problem resolved fairly quickly.

09/25/2021rch***@***mail.com

Very fast and efficient service. I am very happy with the service.

09/14/2021rol***@***mail.com

Jay P by far is the best agent I have dealt with. good customer service. I recommend to give him a pay raise. Thanks :D

09/07/2021pra***@***mail.com

Response was quick. Unfortunately you do not have a solution for mining.

09/02/2021bal***@***ours.com

Prompt and Quick response from support agent (Penny). Thanks a lot

09/01/2021jon***@***kins.com

Extra careful to ensure I knew that all my data would be destroyed.

08/24/2021kaw***@***mail.com

Tracy X.He or She was Great. Extremly Satisfied with the Support. Keep Up the Good Work.

08/23/2021inf***@***dint.com

my problem solved within 1 minutes greate support stay blessed always

08/19/2021vch***@***mail.com

Your services is consistently better than excellent. Many thanks

08/15/2021der***@***ng.co.za

Agent did all he could to assist - really good service from agent. Unfortunately issue not resolved but agent advised he will investigate further

08/13/2021ido***@***mail.com

THE BEST. Instead of postponing issues, he/she did everything to resolve once and for all. I am so happy and proud of service and attention i got.

08/10/2021cyb***@***mail.com

The agent is very helpful and accommodating and able to answer my questions to the smallest details. Good job! Now get my VPS up ASAP.

08/08/2021vch***@***mail.com

Upgrade of the server from windows 2012 to 2019 went as planned and was seamless. This was clearly a complex upgrade and was completed in 4 hours without any problems.The process also discovered a minor issue in my DNS for one of my sites, quite outside Databasemart's systems and this was also resolved for me.Excellent service as usual.

08/03/2021itb***@***mail.com

Very great assistance, will be purchasing the services. Thank you!

07/31/2021aff***@***mail.com

Very quick and efficient help from all the staff 24/7.Unbelievable service. Many thanks.

07/26/2021fla***@***mail.com

Excellent and good service, I will sign up when my subscription expires again for a year. I recommend this service

07/20/2021Ywo***@***mail.com

Coco P was very patient in answering my questions and offered me a good discount!! Thanks coco P!!!!<3

07/19/2021sha***@***izan.com

very helpful person and expressed the readiness to explain and solve errors

07/13/2021sim***@***mail.com

The agent was helpful and didn't make me feel like an idiot even though my questions were not the greatest.

07/10/2021hes***@***mail.com

They should keep the control versions updated as SolidCP is from 2018 Version 1.4.2 to version 1.4.8 :D

07/08/2021gem***@***mail.com

Prompt replies, professional and always helpful customer care. Thank you

07/07/2021mjc***@***go4it.mx

Shane was very kind and helpful with my request and I appreciate he started a ticket for my issue.

01/19/2022jon***@***kins.com

Agent spent the time necessary to ensure that I understood the impact of my request -- a re-install of the operating system that would destroy all existing data on my VPS.

01/17/2022har***@***mail.com

Thank you for understanding our issue and opening ticket Sherry X.

01/13/2022kya***@***mail.com

Dear Support TeamThank you very much again for very quick response and help.Best Regards

01/09/2022web***@***am2u.com

Calla is awesome. You guys are awesome. best customer service i have ever had on the web :)

01/06/2022Est***@***@aol.com

Extremely helpful support! Its as if they are sitting next to you.

01/05/2022[email protected]***@***rklp.com

Shane was extremely responsive and had my issue resolved promptly. Awesome support.

12/31/2021not***@***589t.com

The agent is awesome and very very helpful. the online ordering process however is a flipping nightmare. HOW DARE YOU TELL ME WHAT EMAIL PROVIDER I CAN USE OR NOT USE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I want to receive my ip address and receipt of purchase SECURELY! I am going to take some time to calm down but I am not so sure i want to use your company even though everything was going perfect until i tried to pay you. You should facilitate payment not make it a FLIPPING NIGHTMARE FOR YOUR CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!

12/31/2021kai***@***mail.com

The staff support team was soo good, and was friendly to help me out with my issue that I was trying to fix for like 4 hours. Thanks!

12/28/2021fsh***@***mail.com

Fast and timely solution at the fastest time possible. Good work coco

12/21/2021pla***@***mail.com

dear i need your help , i have system work windows 10 , can i buy Express Linux VPS and work it without any problem

12/10/2021twi***@***mail.com

Agent was quick to resolve the problem (that was my mistake) and got us up and running even what must of been very early in the morning.

12/08/2021pat***@***@msn.com

Tracy X was very professional and helpful. I was given information to quickly resolve my issue myself.

12/07/2021mik***@***mail.com

Penny was extremely helpful and understood my request well. Will await billing to contact me soon.

12/03/2021ste***@***utah.com

issue unresolved - due to ISP outage/degredation in my area I can't seem to complete a support request

12/01/2021pra***@***mail.com

Responses are quick, prompt and helpful. Today, Rena assisted and helped resolved the challenge quickly. Thanks.

11/30/2021sis***@***look.com

Thanks for the attention and effort to make those changes, great work

11/27/2021gor***@***fogo.biz

Buying concept is confusing, 2 websites, different products and discounts, different accounts... hard to solve, I was on the edge to quit the process. Fortunately, agent helped me.

11/26/2021moh***@***mail.com

Hello please i have another question. I want buy server But the price changes when I click on order now ,for example for example i want select basic linux VPS (3.59 per month) After pressing, a new price appears(12.99 + fee setup)

11/16/2021eru***@***ahoo.com

Trying to rate 5 but it's not ticking.bunch, Coco P for your wonderful job this morning.

11/12/2021sam***@***anon.com

wonderful support and i will recommend databasemart to everyone.

11/05/2021vrc***@***nt.co.nz

Short notice, due to some urgent nature of the emergency maintenance, but such clearly could not be avoided.Excellent communication, and minimal downtime

11/01/2021bry***@***hind.com

Agent was great, but your site wouldn't let me complete my transaction smoothly and that scared me off as a customer.

10/27/2021ani***@***mail.com

Very impressive instant resolution of my problems are given by database mart team. I am very thankful to whole team of database mart and wish them to grow their business.

10/16/2021crm***@***vers.com

Thank you so much Rena and Team DBM for your help, understanding and supporting us :)

10/06/2021zin***@***mail.com

The agent is so helpful and accommodating. She really extended very good customer support services to me...

10/01/2021bru***@***tems.com

I'm a quite good programmer, but have limited experience setting up and managing servers. I really appreciate the support and suggestions you provided me recently. I had a serious performance problem, not caused by your infrastructure but by my lack of experience with SSL effects. Your support staff worked with me through several rounds of suggestions to help me find my feet. The analysis report you provided, plus a recommendation from a friend, led me to a new approach which solved the problem.

09/27/2021con***@***mail.com

Calla was of a service attention and excellence, of the highest level. Thank you very much.

09/26/2021str***@***rike.com

sadly was not able to resolve my problem but still very helpful.

09/26/2021crm***@***vers.com

Jonathan Thank you for your time, patience and understanding. Excellent Support :)

09/20/2021ser***@***look.com

The agent was kind, she also guided me on how she could help me.Great service.

09/09/2021cos***@***mail.com

Extremely happy with service excellence and professionalism displayed by Aimme in resolving my logging in problem.

09/03/2021lor***@***uter.com

Fast and knowledgeable customer service I have been with database mart for a long time and have never been disappointed. Keep up the great work!

09/02/2021ech***@***-app.net

Muchas gracias, muy oportuno su ayuda, de ser posible seria bueno que se pueda coordinar en el idioma de nosotros como clientes para entendernos mejor

08/26/2021ech***@***zonas.pe

Excelente y trato amable, atención personalizada, esperamos solucionar nuestros problemas iniciales y nos apoyen con la implementacion del servicio PVS y la activacion de nuestro Certificado de seguridad SSL al dominio santi-app.net. Muchas gracias

08/23/2021mic***@***xels.net

Because of sub-par connection speeds, technical support setup a new server in the data center that I already had a VPS located in. This fixed my issue. I'm now getting synchronous up/down speeds.Thank you for the excellent customer service!

08/23/2021hen***@***xtel.com

My request was responded to promptly. My issue was resolved in a timely manner. Good customer support.

08/16/2021dav***@***mail.com

All of the problems this time were of my doing. Typos, that I missed and time wasted because I didn't see them in a timely manner. For that I apologize.

08/14/2021gen***@***anet.com

Support agent was a great help guiding me in the direction needed! Thanks!

08/10/2021rem***@***soft.com

Very responsive and fixed my error without delay ... great service

08/08/2021gen***@***anet.com

Angelica was great to deal with and new exactly what needed to be done. Thanks Angelica!

08/04/2021itb***@***mail.com

Ms. Tracy and Ms. Alina was responsive and adept in resolving my requests. Thank you very much!

08/02/2021wor***@***mail.com

It was a very nice experience with the support member. I forgot the name but the support member was great. Keep it up.

07/28/2021seb***@***mail.com

Hello, very good afternoon, could you please review this ticket [244-28938806-0021] since I am waiting for you to send me the invoice of $ 50 to pay it from the dedicated server and send me the 19 missing IPs

07/22/2021abd***@***mail.com

The agent is excellent, he helped me solve problems with the product

07/20/2021pet***@***ware.com

Jay P responded fairly quickly to my chat request. We were able to repro the problem.

07/13/2021sim***@***mail.com

I had to come back to figure out a few things. I got the same agent and he helped me out. He was great! Thank you :)

07/10/2021muh***@***mail.com

Linda is very cooperative and knows her job well, very happy with the service.

07/09/2021tra***@***look.com

I was really disappointed that my VM was reloaded by a technician on accident. I don't understand how that could have happened.However, support responded very fast and had a backup restored within minutes of submitting a ticket. This makes me feel confident in their ability to respond to other incidents should they arise.Great job, support!

07/07/2021ukp***@***mail.com

shane mam she was really Very Helpful I am very happy to get her service I want her all time to get service.thank you mam for your service

07/06/2021ric***@***mail.com

Your people helped me with exactly the right information I needed. They determined the DLL dependency and I was able to do what I needed to. THANK YOU

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