Client Testimonials for Database Mart

Excellent support from Queta! Very patient, professional and helpful. She solved my RDP connection issue that took a long time to troubleshoot. Thank

Excellent service! Holiday was very helpful, professional, and quick to resolve my request. The discount was applied correctly, and the payment proces

Queta is one of the best staff I’ve encountered so far ,he/her definitely deserves a raise

Very good service/support.All inquires and constrains been solved. Thank you, Cherry

Thank you so much, July, for understanding my situation and for taking the time to understand my concern. I really appreciate it!

Very helpful and sweet agent, Queta. Got the help I needed and extra assistance in debugging the issue I had. Really satisfied.

All my computer files have been deleted because of a server issue and no one can help me to recover them

Thank you for presenting your consulting plan to our technical department. We look forward to your feedback; should it be approved, I will get back to

Fiona quickly resolved my issue and explained what the problem was. Thank you Fiona

Thank you for your prompt assistance and for investigating the issue. I appreciate your support and look forward to the ticket update.

Sherry provided excellent support throughout the entire process. She was professional, attentive, and very helpful in understanding the issue and guid

Penny was very kind, professional and helpful. She quickly understood my issue and resolved it smoothly. I really appreciate her support!

Another job well done by these people! Thanks a lot guys! Sorry for being a bit of a hassle. xD

Dear Tony Espinoza, Thank you for your interest in our services. Regrettably, according to our Terms of Service, we are unable to proceed with provid

resolved, but not sure what happened and why I cannot access my server via ssh from time to time.

This issue will require some time for us to research and resolve. You can chose one option below for further help.

Fantastico avete un'assistenza che rendete tutto perfetto veloce preparata punteggio massimo grazie

Excellent service and very efficient. I really appreciate the support and professionalism.

I really appreciate the speed that Hiker applied to getting our email server restored.

I'm so satisfied with their customer support, they are always willing to help and assist you all the time, Thank you for the continued support.

Gavin was very Patient, knowledgeable and kind and helped me sort out my issues with ease.

Assistance With My Dedicated Server Trial Was Great And Was Done In Few Minutes Agent's Are Always Online On Support Chat

目前server連線,請幫忙確認 Product GPU VPS - RTX Pro 6000 Created 07/27/2026 11:06 Remain 69 day(s) Billing Cycle Quarterly Primary IP 173.208.247.47 Configura

I just upgraded from basic to professional but he speed is still an issue , can i have basic plan again and add 1gb instead?

Agent Holiday is one of the very best. Always a super pleasure chatting with him/her.

Preston was nice while handling all my requests. I'm very much happy and grateful for the help.

Preston was very kind and helpful. My issue is not resolved yet, but I truly appreciate his patience and great attitude.

I used to be able to go to my instances through cpanel, but things changed a couple months ago and I cant get in that way, how to I get logged into my

Very cordial and professional assistance. Make an order at ease with the help of an agent. Amazing server provider!

super amazing service, genuinely one of the best customer reps ive had the pleasure of speaking to! Would love to chat with him again in the future!

If I bought it for a month, tried it for a few days, and found that it couldn't be used anymore, can I still get a refund

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Jonathan assured me everything was okay, and for some reason the server just wasn't payed off the correct bank. Will get it fixed.

Although had to wait for a long time, and in turn also made the team wait aswell, the help I received was exactly what I needed. Thank you, Queta!

extremely help ful, and guided me in every best way possible, Mr Cody is a very experienced man in this field

Yes, please expedite this request. We are currently locked out of the server and all operations are completely halted."

bruce was able to determine that my domain (since 2007) was on the "old system". sherry before him told me to contact godaddy and pay 99.99.

I am completely satisfied with the customer support. I look forward to a long and fruitful partnership.

Fiona was incredibly helpful and quick to resolve my issue! She accurately diagnosed the server performance problem and offered clear, helpful solutio

Excellent and very fast support! Kabuto was incredibly helpful and upgraded my service immediately. Highly recommended!

I want to order a dedicated bare-metal server (1-month term first to validate). I need these confirmed for a specific plan before paying: A plan whos

Gavin provided excellent and fast support! He quickly understood the billing issue with my additional IP, verified everything, and manually assigned t

Great customer service. You have a customer for life! I've used other VPS services, none of them have your level of customer service..

"Hi, I need an urgent manual VHD restoration for my VPS vps-Baliaiagents (69.197.142.46). A major container configuration error occurred today that de

The support was very helpful and the agent help me resolve my issues. Keep it up.

Thank you for the time you used to explain "the whole thing". I really will take into the count to choose your services.

it was a slog getting started, but the team got me restored after a failure - big thanks!

Sorry I was not able to respond. Something came up. I will check up on the provided image to validate the IP. Great support as always =)

Amazing support! Hiker went above and beyond, solved every issue, answered all my questions, and provided outstanding service. Highly recommended!

La mejor atencion que eh recibido en mucho tiempo de cualquiera de los sitios que eh usado, no solo de VPS, si no de cualquier tipo

Could not have asked for better service! Thank you for all of your assistance. We are glad to have Database Mart as a service provider.

Yes, please create a ticket for the sales team. Context: we manage more than 340 Windows servers. About 60% of them (around 200) are used by 1–2 user

Very sweet and lovely agent. Though I wasted the time, but oh well. Great assistance

Jay was polite and patient, clarified pricing and backup limitations, and referred my custom request to Sales. Thank you!

AWS says they are better but really I have seen great support the five times or so we have asked.

Excellent support! Thank you for your quick response and help with verification. My VPS is active again.

Excellent customer support! The support team was very friendly, patient, and understanding throughout our conversation. They listened to my concerns a

I couldn't have asked for better service from Holiday. Completely satisfied. TY all!

Fantastic and prompt support! Everything is running smoothly after the optimization. Truly appreciate the quick help—5/5 service!

Really willing to help resolve my high latency issue also submitted a ticket on my behalf

Customer agent Holiday is very polite, fast in responding and actually dealt with all my issues swiftly. I will recomment this platform

Could you please tell me what is going on? I've been having so many issues lately.

Thank you for your quick response and support. The agent was helpful and escalated the network issue to the datacenter engineers. I appreciate your as

Great service and prompt support! The team responded quickly and resolved the RDP connection issue efficiently. Very satisfied with the assistance

Wonderful quick responses. For a moment i though you are not human an AI boto the response was so fast and accurate.

Hello, Thank you for your assistance. I have verified the new PTR record using both Cloudflare and Google public DNS resolvers, and it is now resolvi

Advertising one price and then charging another is deceptive and fraudulent. This is not the way a legitimate and trustworthy company should do busi

i would like to restart this. yes i can confirm the memory spikes if i open TWS from Interactive Brokers

he is the best , i love his service very professional in resolving problem . keep it up bro

Super happy with July and the support I received. I can't wait to use my new VPS and test out some cool deployments!

Awesome Service!!. He goes above and beyond my expectation and checked everything to find the cause. thanks again

bonjour le mot de passqui m ai attribuer pour me connecter au serveur ne fontionne toujours pas

Agent have no issue, but company policy is shit, some one didnt get benifit from server they must be full refunded specially when its his first month

thank you so much for all your help Bruce really appreciate it a lot! have a nice day

Your customer service agents are excellent — patient, skilled, and a pleasure to work with.

Fiona was very helpful, professional, and friendly. She clearly understood my issue, helped me with my refund request, and made the whole process very

very professional,very knowledgeable and well informed,quick and super responsive,it was an amazing experience and world class servive.

A big shout to Vanny, she is so helpful, prompt and accommodating, I recommend he to be your top chat support to teach/train others. Keep it up Vanny!

Quick response during week days, Good agents- Alina really made me happy with the act of service.

Thank you. I appreviate your asdistance, thank you for clarifyingband answering my concerns efficiently

Account Restricted We've detected that your account is currently under a risk restriction (Restricted status). To continue using platform features, p

The service has been a feat. I have been with Databasemart for almost 8+ years now. They never miss.

Awesome support, made my evening. Would like to chat - @Mystahd telegram :D :P i'll expect you ^^

Thank you very much for your support and assistance. I truly appreciate your help.

The support was exceptionally fast and attentive. They resolved the issue in a much shorter time than I expected, and their approach was truly great.

I am trying to set up a box to render CS2 clips for users on my site esport-engine.com. I need a windows box, but cant choose windows as operating sys

I cannot access my website; it is showing the error shown in the image. Please fix this. Also, I previously requested to transfer the data from "rongb

Many thanks for the support this was great help , i will continues to test the server performance and get back to you incase any challenge thanks you

Amazing customer service. Very impressed and I haven't even started using the service yet.

Hiker has a real good manner and is reliable for support. He suggest good solutions to me even for two instances. Highly recommend him!

Really appreciate the flexibility and courtesy. If you're reading this, give Jay a raise 😉

Penny goes the extra steps as nearly everyone in support tea happy to have you on my side

Thank you, brother. I will get a working card and make the payment; if I am unable to do so, I will contact you again. Thank you very much for your he

Mario provided outstanding support! He quickly understood my technical requirements for a dedicated IP and resolved the issue immediately. His communi

Agent Hiker was truly amazing. Hiker got me through everything slowly and made sure I understood everything before moving to a next item. Thank you🧡.

Thanks. We have installed the Windows pending updates and started a full system scan. We will inform you via ticket Thanks for your help and support

I am very concerned about the situation and the lack of professionalism with which you are managing your business relationship with us. We have been w

Hello, can we make the change to a new IP address then? I didn't realize this wasn't supported.