Client Testimonials for Database Mart

We would love to hear your comments and suggestions! Please feel free to contact us if you have any questions.

12/09/2019reb***@***mail.com

Thanks, Ryan For helping me, Databasemart provide great support

12/04/2019reb***@***mail.com

Your Service great and also price affordable, and support is also awesome but support is time taking, please improve the solving problem timing. check this link: https://hostadvice.com/hosting-company/database-mart-reviews/ all costumer have same problem but provide great service with great price and support.

12/01/2019ali***@***mail.com

I want to thank him for the third time here for helping and speed in replying...

11/27/2019raj***@***soft.com

Aimme was very helpful, we were able to get back into our server host. Thanks!

11/24/2019pat***@***@msn.com

Rena quickly investigated the attempted hacking to my server and resolved the issue quickly. This was done very professionally.

11/13/2019inf***@***oway.com

cameron responds very quick to questions and that makes user experience great . thanks cameron

11/11/2019mar***@***tems.com

I appreciate the initiative the customer service rep took to renew our security certificate in a timely manner.

11/08/2019upe***@***mail.com

Usually there are no issues for my server. But this time i had space issue so I just thought to check possibilities to resolve my issue and Extemely quick action taken by representative. I am happy that i have server with database mart.

10/29/2019ham***@***mail.com

Does the Windows hosting plan have a separate domain controller associated with the domain, for example? www.name.ccom:2082

10/24/2019wjo***@***look.com

It has been a difficult day for me, however support functioned WELL!

10/10/2019pro***@***mail.com

Quickly responsive, quick help, easy explanations! Recommend 11/10!

09/30/2019dev***@***mail.com

very efficient and kind support by Linda. I am a new customer. Apprecaited very much. Hope to wrok with you for longterm. regards

09/29/2019app***@***mail.com

I'm really satisfied with your quick service. It's really professional and And I highly recommend your company.

09/28/2019geo***@***mail.com

Database Mart support Team is just awesome. They do everything with passion and quality

09/27/2019geo***@***mail.com

Great team ! great support ! In no time I was handled very professionally

09/26/2019bon***@***mail.com

Sherry is a gem! Always consistent no matter what account i use to chat your company up. I have introduced over 70 people to your company in the last two years. I have noticed how patient she is ALL THE TIME no matter who the customer is and how silly the questions. She is a gem, get her to teach others please. She makes me feel pampered and important. Many thanks

09/19/2019con***@***look.com

Very responsive. Knowns exactly what has to be done. Extremely satisfied so far. Thanks.

09/13/2019chu***@***neck.com

Ryan understood the problem, and is getting a ticket together to have my index.html 's restored. I was hacked.

09/11/2019bpo***@***mail.com

Sherry has been so helpful and answered all my questions. I did not get a chance to thank her for help and time. Thank you so much

09/07/2019dev***@***mail.com

Zoey is very cool attending to issues, and the enthusiasm to help is overwhelming. I'm highly satisfied with the customer services, so many times, including the rest of the team though, I've never for once had any issues with 'em all. Thanks

09/07/2019seb***@***mail.com

Fast, precise and efficient support as always ! Keep up the good work !

09/04/2019jol***@***mail.com

Aimme very pleasant and helpful. i am sure your not paying her enough!

08/16/2019dir***@***mail.com

The chat was very helpful. I got a better solution than I originally thought. Thanks.

08/11/2019geo***@***mail.com

Great team this eveninggreat job fixing my email isseGeorges

08/07/2019den***@***-llc.com

I appreciate the quick service, it allows us to maintain our schedule. You guys are awesome!

07/28/2019cry***@***mail.com

Thank you for all your help your service was excellent and very FAST i will definitely recommend your services to others in the future wishing you all a lovely day...

07/27/2019int***@***live.com

Excellent attention. I received all the information about the problem and the appropriate solution. Please continue this way.

07/25/2019MUH***@***mail.com

it was really a good service. with in seconds they reply us. May be in future i will buy some business packages.

07/14/2019ang***@***mail.com

Yes the time and the quality of your support is really wonderfull, I am totally satisfied.

07/06/2019geo***@***mail.com

The weekend support team on 7/6/2019 is just the best ! I am so glad they took care of me as if they were part of my familyGreat job Georges

07/04/2019chr***@***vers.com

Asked for a change of OS . Done with in ten minutes.. Impressive or what. Quick contact. Cannot ask for more. Thank you

07/02/2019bha***@***tycs.com

Agent Understood the concern and did a brilliant job done..... Appreciated agent patience and resolution provided.

06/23/2019bal***@***mail.com

So wonderful and patient! I'm so pleased she was able to help me. Can't say enough good things.

06/15/2019jon***@***kins.com

No recommendations. Wonderful job! Very careful, as is necessary when re-installing the operating system from scratch.

06/13/2019ped***@***mail.com

The representative was insightful and straight forward. Rapidly solved my issue and gave me directions to avoid it in the future.

06/12/2019rob***@***ter1.com

resolved my SSL issue promptly and let me discuss a follow-up regarding a DB import/restoration from a crash.

06/03/2019pre***@***line.org

Thank you for the great service that your techs supplied me with last week!

05/29/2019dee***@***mail.com

I am extremely satisfied with support. I have never experienced this kind of quick support and very helpful answers in other vendors. Keep it up :)

05/27/2019xav***@***@aol.com

They did exactly what needed to be done in a timely mannerthank you so much

05/23/2019sis***@***t.edu.pe

Hi, I'm betting on your company, so far the service they provide is very good, congratulations ... As I use the VPS, I hope it goes well, thank you.

05/22/2019dwi***@***ntum.com

The software has a lot of bugs in it. Hardly anything I tried relating to restoring a db backup file via upload worked. The awesome support provided by the CS rep more than made up for it.

05/14/2019sid***@***mail.com

Got my account active, connected to the server in about 2 hours.

05/09/2019amr***@***mail.com

thank you linda Great communication and excellent to work with. Resolved my issue . Highly recommend.

05/01/2019cos***@***mail.com

Happy with excellent service from Calvin, displayed patience, pride and ownership of his work. Was not irritated by multiple tickets and live chats coming in simultaneously.

04/29/2019mar***@***ning.com

linda was able to sort out the issue with no fuss, thanks very much

04/17/2019wct***@***line.org

Very quick and complete answers to my questions. Very satisfied with Calvin. Thank you.

04/08/2019inf***@***oway.com

Thanks linda for your great support . it was quitw to the point .

04/05/2019inf***@***gies.com

I love your fast response. That’s how a company’s services should be.

04/01/2019spc***@***ahoo.com

took 10 minutes to answer first question but the Rep was helpful.

03/30/2019shi***@***mail.com

Hello i have order 2 windows vps but its not deliver in my email please check email id shivamsaini175@gmail.com

12/04/2019reb***@***mail.com

Your Service great and also price affordable, and support is also awesome but support is time taking, please improve the solving problem timing. check this link: https://hostadvice.com/hosting-company/database-mart-reviews/ all costumer have same problem but provide great service with great price and support.

12/03/2019Ben***@***mail.com

Aimme L. Was very courteous and professional, issue solved in mins! I'm a new client and so far I am impressed.

12/01/2019cla***@***mail.com

The customer service representative was kind and solved the problem within a minute. The problem was related to the system installed on a VPS. I suggest to give the possibility to give customers the possibility to reinstall the system (possibly changing the OS) themselves. I found this very useful when using some competitor business.

11/27/2019maz***@***mail.com

Please keep up this excellent service. For small startups like me I'm already so busy building and coding apps, designing a website and working with Paypal and designing and coding for database configuration it is soooo helpful to have this service where I can get instant help. Thank you and PLEASE keep it up

11/19/2019din***@***mail.com

Very helpful and courteous great qualities for customer service.

11/12/2019sit***@***ahoo.com

Dear Sir,I am being a Customer of you for about 3 years, and Angelica Y, is really the Treasure of your Company, as she is a Highly Caring, and Highly Professional, and Solved my issues, for the Second time, exactly, as I was Expecting to be doneI was just Telling you,She is the best, and bring the Smile on my face, after 2 Days of Chatting to have things sortedMaking it Simple, She is Caring, and know the Customers concerns, and how to reply, and solve the issues

11/11/2019ehs***@***mail.com

Great chat experience with Sherry! Quick and smart support / Many Thanks...

10/29/2019ham***@***mail.com

How much does this plan cost me for a year Express Windows VPS knowing that I am new to the world of Windows hosting and I have independent software and do not know the options I chose when booking the server

10/24/2019sup***@***mall.com

the representative was so helpful keep giving good and quick support

10/11/2019rob***@***ahoo.com

Your agent did great, and answered many questions your signup data should have. I am pleased with your first timers support. And look forward to recommending your great service to my many followers. Please notify me when you get an affiliate advertising plan. My old VPS use to pay me $30 in credit for each new signup after they spent $30 with them. This helps both of us. Express Linuc VPS, 2 cores ~2.7_GHz, Fifteen TB per month bandwidth. No known penalties or fees. Package upgrade and downgrade allowed in term without reset of term. And you can get me an 8 digit ip below 99.99.99.99, so my gamers are stuck all day typing in needless digits. Sound perfect. let me know directly if i misunderstood anything.Only 2 OS rebuilds per month... this is not a feature. I can build and maintain a linux VPS and solve some problems. My default solution for complex issues though is to rebuild that VPS. It is just easier. My old provider allowed this freely and automatically. It took under a minute to reprovision the OS, with no limits on this. I hope to see you move to this level of user control down the road.

10/06/2019ste***@***mail.com

I got the right info to solve my issue in a very short time, on saturday, after all

09/30/2019pat***@***@msn.com

Shane T. did a QUICK professional resolution to my problem. After 3 days of scratching my head trying different things trying to correct the problem myself, Shane resolved my problem in less than 5 minutes. Thank you Shane!

09/29/2019con***@***omtx.com

Ryan was great to work with and we nailed the issue very quickly

09/27/2019ser***@***mail.com

let's come easy to play games on this server s the chance of warm internet is what

09/27/2019mse***@***yman.com

Great job in difficult communications environment. I was on an airplane.

09/19/2019smc***@***capl.com

Good and fast very reliable response. Felt it's good decision to have server with database mart

09/17/2019cse***@***trik.com

Rena did an excellent job - very patiently explained the virtual server details - I am a novice hence I asked many stupid questions.

09/11/2019ten***@***mail.com

Aimme was extremely attentive, patient and helpful. I hope I get her again if I ever need assistance. Thank you so much Aimme

09/08/2019jol***@***mail.com

first off thanks to Aimme L., Ryan H., Angelica Y., Zoey , Jone M.who helped me get this done. I am now currently doing what i wanted to do, that is to use the product that i purchased! it is never easy doing this stuff and fact is not even possible at this point without the exemplary help from your support staff. Jason

09/07/2019jol***@***mail.com

Hats off to you and your team of customer service help there. no one time did i hear the what i did not want to hear. "you need to hire a webmaster" really i am impressed thank you all there for taking the quagmeyer on!

09/06/2019jol***@***mail.com

hows this out of the 3 places i try to get this going i have not been able to yet. only because i don't know anything yet. of the 3 places databasemart is the only one that has been there to help. thanks

09/01/2019mvu***@***ator.com

I just love Databasemart, professionalism and prompt support and excellent service.

08/15/2019scd***@***mail.com

The response was quick according to the importance of the service they provide. and the answer was only to notify that the incident was solved

08/08/2019wet***@***mail.com

Awesome customer service.. Answered all my questions and even gave a little more knowledge to help me understandA+++++++++++++

07/30/2019coi***@***nseen.is

I am new but so for every time has Fast and efficient... Thank you

07/27/2019pro***@***mail.com

Absolutely fantastic.. very helpful.. Resolved the problem and provided documents for the next time so I can do it myself.

07/26/2019bar***@***osto.com

I'm very happy with your service and I hope you will be around for many years to come :)

07/16/2019ste***@***mail.com

nothing to add except confirming an excellent communication service encountered

07/09/2019ose***@***mail.com

Thank you for your accurate and kind answers to your questions. I was worried because it was the first VPN I tried to use, but it is enough to use with the help of supporters. I recommend it to many people with confidence.

07/06/2019inf***@***oway.com

Thanks Rena .you clearly understood what I meant to say .and worked out faster for me .

07/03/2019jrr***@***c.com.mx

Sophie was very helfull and efficient in the whole process. I´m really satisfied wiht her assistance.

06/23/2019cay***@***mail.com

Order Number: 9258473960i want to see more information about my order

06/19/2019muh***@***@live.nl

Fast responds, answers to all my questions and everything went smoothly. Perfect customer service.

06/14/2019aym***@***izan.com

Response time after ticket opening was very short. Keep up the good work.

06/12/2019mar***@***tems.com

She explained why I kept getting different answers about which IP address to use.

06/03/2019mar***@***ooky.com

Very quick in finding the root cause of the problem, polite and efficient.

05/31/2019ola***@***ahoo.com

CALVIN is a great support guy. He saves my day and remove my headaches.

05/28/2019adm***@***ation.mx

Thanks to your support team, always fast and efficient, continue working, great job !

05/24/2019ern***@***mail.com

The rep took care of everything. She even asked if she could turn off the server before proceeding.

05/23/2019ail***@***mail.com

Very professional and really knows what she is doing. She assisted me to whatever I asked/inquired regarding the product I just purchased.

05/17/2019b16***@***mail.com

you guys are really doing great keep up the good work! I am pretty much impressed that you resolved my issue asap

05/11/2019rud***@***r@gmx.de

Very pleased with the Extraordinary Service!!Keep up the good work!

05/07/2019raw***@***mail.com

sherry is always a darling, i run a business so i have chatted her up with so many of my client's IDs and she is always helpful and patient. Give her a raise! She has been consistent for over a year!

04/29/2019lei***@***mail.com

Databasemart has consistently provided superior service. Well done.

04/22/2019jar***@***mail.com

always timely answerd my questions and forwarded my inquiries to higher staff if needed!

04/10/2019jon***@***kins.com

Above and Beyond: I only asked for a reinstall of a newer version of Windows Server, but instead also had my VPS updated to (1) increase disk space from 60 to 100GB, and (2) increase CPUs from 2 to 3. Without having to ask.

04/08/2019inf***@***oway.com

I have always received great support from your customer support .thank you so much angelica.

04/03/2019lei***@***mail.com

It is a pleasure to deal with the support team here. Always very nice and takes care of issues quickly. Thank you.

03/31/2019pyr***@***mail.com

Zoey and Jone were very quick to give me an answer, really enjoyed the service!

03/21/2019vps***@***dina.org

I hope that all chat personnel were like Angelica, polite, knowledgeable, professional and helpful, yet, efficient and timely. Great customer service, Angelica.

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