How to Add Domain and Create New Email Account in MailEnable

Introduction

If you are setting up MailEnable for the first time, you will need to add a mail domain (PostOffice) and then create new email accounts for users. This step-by-step tutorial is designed for beginners, so you can follow along easily and complete the setup.

Steps to Add Domain and Email

Step 1: Open Messaging Manager

To start, log in to your MailEnable server.

  • Locate the Messaging Manager in the left-hand navigation panel.
  • Right-click on the Messaging Manager to open the available options.
    open messaging manager
    This is the starting point for adding a new PostOffice (mail domain).

Step 2: Create a New PostOffice (Mail Domain)

  • Select Create PostOffice from the right-click menu.
  • A dialog box will appear asking you to enter a PostOffice Name.
    • Example: If your domain is example.com, you can enter example.
      create a new postoffice
  • Click OK to confirm.

This step is important because the PostOffice is essentially the email domain where your new email accounts will be created.

Step 3: Add a New Domain to the PostOffice

  • After creating the PostOffice, right-click on it.
  • Select New Domain.
    add a new domain to postoffice
  • Enter the full domain name (e.g., example.com).
  • Click OK.

Now, your email domain is successfully added and ready to host mailboxes.

Step 4: Create a New Mailbox (Email Account)

To make a new email account, follow these steps:

  • Select the domain you just created.
  • Right-click on Mailboxes under the domain.
  • Click New Mailbox.
    create a new mailbox

Step 5: Enter Email Account Information

In the new mailbox dialog, enter the following:

  • Mailbox Name: This will be the username before the “@” (e.g., john).
  • Password: Enter a secure password for the mailbox.
  • Mailbox Type: Choose the type of mailbox you need (e.g., Standard Mailbox).
    enter email account information
    Click OK to save the new mailbox.

Step 6: Verify the New Email Account

To confirm the setup:

  • Try logging in with the newly created email address (e.g., john@example.com).
  • Use the password you assigned in the previous step.

If login is successful, your new email account is ready to use.

Conclusion

With these steps, you have learned how to:

  • Create a PostOffice (mail domain) in MailEnable.
  • Create email accounts under that domain.
  • Successfully make a new email account that users can access.

This process allows you to manage multiple email domains and accounts efficiently on your MailEnable server.

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Last Updated:   07/08/2026
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