How to Install and Configure SmarterMail

Learn how to install and configure SmarterMail on Windows Server step by step. This beginner-friendly guide covers downloading the installer, setting up the admin account, configuring DNS, SMTP authentication, password requirements, and opening necessary ports for email services.

Preconditions

Before starting, make sure your system meets the following requirements:

  • Windows Server 2012 R2 64-bit or higher
  • Microsoft .NET Framework 4.7 or higher
  • Microsoft Internet Information Services (IIS) installed

How to Install and Configure SmarterMail

Step 1: Install SmarterMail

  1. Download SmarterMail installation package

  2. Run the SmarterMail installer

  • Double click SmarterMail16_Setup.exe file
    double-click-file

  • Choose Create a new site
    create-a-new-site

  • Click Next: The Port part can be modified, but 9998 is generally used by default.
    port-part

  • Click Next
    next

Step 2: Configure SmarterMail

(Once the installation is complete, it will automatically jump to the configuration page)

  • Set up the administrator account “admin” to log in to SmarterMail
    set-up-the-administrator-account

  • Configure the server DNS
    Hostname: mail.yourdomain.com
    Primary DNS Server IP: 8.8.8.8
    Secondary DNS Server IP: 8.8.4.4
    configure-the-server-dns
    configure-the-server-dns-finish

  • Disable relay
    To prevent your server from becoming an open relay server, which can cause IP abuse problems, please disable the relay feature.
    Click Settings ->protocols. Locate the Allow Reply option. Choose Nobody.
    disable-relay

  • Set up authentication
    Scroll down to the bottom of the page from the previous step.
    Change “Require Auth Match” to “Email Address
    Enable "Allow relay for authenticated users" and "domain's SMTP auth setting for local deliveries" as the screenshot shows.
    set-up-authentication

    Save all changes.
    save-all-changes

  • Specify password requirements
    Click Settings ->Password Requirements. Locate the options and enable all the requirements.
    specify-password-requirements

  • Set up SMTP authentication
    Click Manage-> Domain Defaults. Scroll down to the bottom of the page from the previous step. Enable Require SMTP Authentication. Save all changes.
    set-up-smtp-authentication
    set-up-smtp-authentication-require
    set-up-smtp-authentication-save

  • Open ports for all IPs
    If your server has more than 1 IP. All IPs must be listening to the following ports:
    SMTP(25), POP(110), IMAP(143), Submission Port(587)
    open-ports-for-all-ips

Step 3: Login SmarterMail

After completing all the above steps, SmarterMail has been successfully installed and configured.
The login URL is http://IP:9998. Please log in to SmarterMail using the account “admin” you set up in step 2.1.
login-smartermail

Keywords:

SmarterMail installation, SmarterMail setup, SmarterMail configuration, Windows email server, SMTP setup, POP3 IMAP setup, admin account SmarterMail, Windows Server email setup

Last Updated:   07/08/2026
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